Help & Support
Get help with our vector graphics tools, report issues, request features, or learn more about our AI-powered vector generation and image conversion services.
24/7 Support
Always here to help
Quick Responses
Fast solutions
Expert Help
Professional guidance
Community Driven
User-focused support
How Can We Help You?
Get the help you need with our comprehensive support resources, expert assistance, and community-driven solutions.
Quick Help Resources
Before contacting support, check these helpful resources:
How to Use Guide
Step-by-step instructions for all our tools and features.
FAQ
Answers to frequently asked questions about vector graphics and our tools.
About Vector Graphics
Learn everything about vector graphics technology and applications.
Contact Support
For any questions, bug reports, or feature requests, please contact us:
Email Support
Send us an email for any questions, technical issues, bug reports, or feature requests.
vectorimagegenerator@gmail.comCommon Support Topics
Technical Issues
- Upload problems or file errors
- Conversion failures or timeouts
- Download issues
- Browser compatibility problems
- Performance or speed issues
Tool Usage Help
- How to write effective descriptions
- Choosing the right aspect ratio
- Understanding conversion results
- Editing generated vectors
- Best practices and tips
Feature Requests
- New conversion formats
- Additional aspect ratios
- Enhanced AI capabilities
- Batch processing features
- Integration options
Account & Billing
- Service usage questions
- Feature limitations
- Privacy and data concerns
- Terms of service inquiries
- Donation and support questions
Self-Service Support
Many common issues can be resolved quickly:
File Upload Issues
Solution: Check file size (max 10MB), format compatibility, and try a different browser if problems persist.
Slow Conversions
Solution: Large files take longer to process. Try optimizing your images or check your internet connection.
Poor Quality Results
Solution: Use high-resolution source images with good lighting and contrast for better conversion results.
Download Problems
Solution: Check browser download settings, ensure sufficient storage space, or try copying SVG code instead.
Report a Bug
Found a technical issue? Please send bug reports to our email:
Email: vectorimagegenerator@gmail.com
Please include as much detail as possible:
- Steps to reproduce the issue
- Expected vs. actual behavior
- Browser and version
- Operating system and device type
- Screenshots if applicable
- Any error messages received
Feature Requests
Have ideas for new features or improvements? Send your suggestions to our email:
Email: vectorimagegenerator@gmail.com
Popular feature requests we're considering:
- Batch image processing
- Custom aspect ratios
- Advanced style presets
- API access for developers
- Mobile app version
- Integration with design software
Helpful Tips
Maximize your experience with our tools:
For Better AI Results
Use detailed, specific descriptions with style keywords and color preferences for the best AI-generated vectors.
For Image Conversion
High-resolution images with good contrast and lighting produce the best vector conversion results.
For Web Use
SVG files work great on the web. Use them directly in HTML or style them with CSS for best results.
For Print Projects
Vector graphics scale perfectly for print. Test your designs at actual size before final production.
Privacy and Security
Your privacy and security are important to us:
- Data Protection: Your uploaded images are processed securely and deleted after processing
- No Storage: We don't permanently store your personal images or data
- Privacy First: We never share or sell your information to third parties
- Secure Processing: All conversions happen through encrypted connections
- GDPR Compliant: We follow strict data protection regulations